Frequently Asked Questions
Everything you need to know about your Floine home experience.
What is the typical shipping timeframe for furniture?
Most of our home decor and furniture items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Floine ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary by destination.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Are your products covered by a warranty?
Yes, all Floine furniture pieces come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm for larger furniture purchases.